Frequently Asked Questions
Q. How do we set up a net 30 credit account with H&H?
A. Please fill out this credit app and email it along with your trade references to: Billing@HandH.net We will review your info and set you up with an account within 1-2 business days.
Q. Do you charge sales tax?
A. Based on the updated sales tax laws, H&H Buying & Selling, Inc. currently collects sales/use tax for IA, IL, MI, MN, NC, OK, PA, SD, and WI. Unless your company is tax exempt, and we have your paperwork on file, it is the responsibility of all others to remit such taxes to their respective states.
Q: Do you have inventory listed on your website?
A: Our inventory is changing every day. We are constantly buying used equipment from all over the country. The best way to check our current inventory is to give us a call toll free.
Q: Do you have all of your products listed on your website?
A:No. If you don't see what you're looking for, please just call us toll-free at 1-888-588-6560, and we will be happy to help you. We have many parts that aren't listed on our site.
Q: Can I order products directly from your website?
A: At the present time, our website is not set up to order online. Please just call us toll-free at 1-888-588-6560, and we will be happy to help you.
Q: What is new surplus equipment?
A: New surplus electrical equipment is equipment that has never been installed and has never had power to it. Many times this equipment is still in the original factory box. Original factory warranties do not apply to this equipment, but it is a great way to buy new electrical equipment at significant savings.
Q: Do you ship all of your equipment?
A: Yes, we will ship anything that we sell. We have a daily pickup with UPS and Spee-dee, and ship many larger products using freight lines. Whenever you need your equipment, we will get it out to you.
Q: Do you offer expedited shipping? I need this item by tomorrow.A: We offer many expedited shipping options though UPS, LTL, and CAP Logistics.
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